Privacy policy

RUN FANATICS Privacy Policy

Last updated: September 2024

RUN FANATICS respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, store and protect your personal data, as well as your rights under UK data protection law.

If you have any questions about this policy, UK GDPR, or if you wish to exercise your rights, please contact us at:

Email: info@runfanatics.co.uk

We will respond to requests that come directly from the individual concerned and may ask you to complete the appropriate form or verify your identity before actioning your request.

Contents About RUN FANATICS Our Commitment to Privacy Data We Collect How We Collect Personal Data How We Use Your Data Sharing Your Data Data Security and Retention Your Legal Rights Key Terms Explained Changes to This Privacy Policy 1. About RUN FANATICS

Legal Entity: Event Fanatics Limited, trading as RUN FANATICS Email: info@runfanatics.co.uk Address: 18 Regency Mews, Isleworth, TW7 7LX

This Privacy Policy explains how we collect and process your personal data, particularly through our website, event bookings and event participation.

Please read this policy alongside any other privacy notices we may provide on specific occasions.

Event Fanatics Limited is responsible for your personal data when it is in our care.

If you have any concerns about how we handle your data, we encourage you to contact us first. You also have the right to contact the Information Commissioner’s Office, known as the ICO, at:

www.ico.org.uk

2. Our Commitment to Privacy

We aim to provide a secure and transparent service for people taking part in our events.

We collect personal data to help us:

Process event bookings Manage event participation Communicate important event information Provide customer support Share updates about events or services that may interest you

We will never sell your personal data to third parties.

Your information will only be used for legitimate business purposes, event administration, legal obligations, or marketing where permitted.

3. Data We Collect

We may collect different types of personal data depending on how you interact with us.

Website Visits

We may collect:

Technical Data: IP address, browser type, device information and website usage data Usage Data: Information about how you use our website and services Profile Data: Your event registrations, purchase history and preferences Enquiries

When you contact us, we may collect:

Identity Data: Your name Contact Data: Your email address, phone number or postal address Marketing Data: Your communication preferences Event Bookings

When you book or take part in an event, we may collect:

Identity data Contact details Demographic information Financial and transaction data Event registration details Marketing preferences Any other information relevant to your participation in our events

We may also use non-personal, aggregated data for analysis and reporting purposes.

If you do not provide essential personal data, we may be unable to fulfil our contractual obligations to you, such as registering you for an event.

4. How We Collect Personal Data

We collect personal data in the following ways:

Direct Interactions

You may provide personal data when you:

Fill in a form Book an event Contact us by email or through our website Subscribe to marketing communications Take part in an event Automated Technologies

We may collect certain data automatically when you use our website through cookies or similar tracking technologies.

Third Parties

We may receive personal data from third parties such as:

Payment providers Analytics providers Event platforms Marketing platforms Other service providers connected to our events 5. How We Use Your Data

We may use your personal data for the following purposes:

To process your event booking To register you for an event To communicate important event information To provide customer support To comply with legal, accounting or reporting obligations To send marketing communications where permitted To analyse and improve our website, events and services To recommend events or services that may be of interest to you

You can opt out of marketing communications at any time by contacting us or by using the “unsubscribe” link in our emails.

Opting out of marketing does not affect our ability to process your data for event participation, legal compliance or other legitimate business purposes.

6. Sharing Your Data

We may share your personal data with trusted third parties where necessary, including:

Event partners Charities, where you have opted in Payment providers Email and marketing service providers Website and analytics providers Professional advisers Legal or regulatory bodies, where required by law

We do not share your personal data for third-party marketing purposes without your explicit consent.

7. Data Security and Retention

We take the security of your personal data seriously.

We have implemented appropriate measures to help prevent your personal data from being accidentally lost, accessed, altered, disclosed or used without authorisation.

Access to personal data is restricted to employees, contractors and service providers who need it for legitimate business purposes.

We will retain your personal data for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting and reporting requirements.

Typically, we retain personal data for up to six years after the end of our relationship with you for tax, legal and compliance purposes.

8. Your Legal Rights

Under UK GDPR, you have rights regarding your personal data, including the right to:

Access

Request a copy of the personal data we hold about you.

Correction

Request that inaccurate or incomplete personal data is corrected.

Erasure

Request that we delete personal data where it is no longer necessary for us to keep it.

Objection

Object to certain types of processing, including processing based on legitimate interests.

Data Portability

Request that your personal data is transferred to you or a third party in a structured, commonly used format.

Withdrawal of Consent

Withdraw consent at any time where we rely on consent to process your data, such as for certain marketing communications.

We will respond to legitimate requests within one month. We may need to verify your identity before processing your request.

9. Key Terms Explained Personal Data

Information that can directly or indirectly identify an individual.

Processing

Any action performed on personal data, including collection, storage, use, sharing or deletion.

Data Controller

The organisation that decides how and why personal data is processed. For this policy, the data controller is Event Fanatics Limited.

10. Changes to This Privacy Policy

This Privacy Policy was last updated in September 2024.

We may update this policy from time to time to reflect changes in our business practices, services or legal obligations.

Where significant changes are made, we may notify you by email or by placing a notice on our website.

For further information, please contact us at:

info@runfanatics.co.uk

RUN FANATICS is committed to safeguarding your personal data and respecting your privacy rights.